Frequently Asked Questions

The publisher or program cannot be verified my AntiVirus blocking

Installation file is clean of viruses. Please add the files to your white list. Check your AntiVirus help to do this. You may have an option in your AntiVirus to add the program to your safe list.

Simple type in "How to add programs to my safe list" and also make sure to add the antivirus program you are using such as Norton, Mcafee etc into Google and then click search.

If the problem isn't corrected then please let us know.


 Last updated Thu, Feb 6 2014 12:00am

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